Privacy policy

This page outlines the privacy practices of YumYumRunner LLC. We are committed to protecting your privacy and ensuring transparency in how we handle your information. Please read this policy carefully to understand our practices regarding your data and how we use it to enhance your experience with our services.

🔒 How YumYumRunner LLC Uses Information Collected

At YumYumRunner LLC, protecting your privacy is a top priority. We collect and use information only to improve your experience and to support the vendors and customers who make up our Hampton Roads community.

1. To Provide and Improve Our Services

We use the information you provide to:

  • Process vendor and customer registrations.

  • Facilitate orders, payments, and deliveries.

  • Personalize your app or website experience.

  • Communicate important updates or service improvements.

2. To Support Local Vendors

Vendor data helps us:

  • Manage deliveries and payouts efficiently.

  • Promote products and showcase local creators.

  • Provide insights on customer engagement and sales trends.

3. To Communicate With You

We may contact you via email, text, or app notifications to:

  • Confirm orders and delivery updates.

  • Share community news, local events, or special offers.

  • Respond to customer or vendor support requests.

4. To Maintain Safety and Compliance

We use certain data to:

  • Verify accounts and prevent fraud.

  • Comply with state and federal business regulations.

  • Keep our marketplace secure for all users.

5. To Improve the Platform

Anonymous or aggregated data may be used for:

  • Analytics and performance tracking.

  • Enhancing features within the YumYumRunner LLC app.

  • Developing new tools for local vendors and customers.

🛡️ How We Protect Your Information

At YumYumRunner LLC, we take privacy and security seriously. We use a combination of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

1. Secure Technology

  • All data transmitted through our website or app is protected using SSL (Secure Socket Layer) encryption.

  • Sensitive information such as passwords, payment details, and personal identifiers are encrypted both in transit and at rest.

  • Our servers are hosted in secure data centers with access controls and regular monitoring.

2. Restricted Access

  • Only authorized YumYumRunner team members or service providers who need information to perform their duties (such as order processing or customer support) have access to user data.

  • Each access is governed by confidentiality agreements and internal security protocols.

3. Regular Security Reviews

  • We perform routine system updates and vulnerability checks to ensure our platform remains secure.

  • Security measures are regularly evaluated and improved based on new standards and technology.

4. Vendor & Third-Party Security

  • When working with trusted third parties (such as payment processors or delivery software partners), we ensure they meet or exceed industry data protection standards.

  • These partners are only permitted to use your information for authorized services and cannot share or sell your data.

5. User Responsibility

  • We encourage all users to protect their own accounts by using strong passwords and keeping login information private.

  • YumYumRunner will never ask for sensitive details via email or social media.

6. Incident Response

  • In the unlikely event of a data breach, we will take immediate action to contain the issue, notify affected users, and comply with all applicable data protection laws.

🤝 Do We Share Information with Third Parties?

YumYumRunner LLC does not sell or rent your personal information to any third parties.
We only share limited information with trusted partners and service providers when it is necessary to operate the platform and deliver your orders efficiently.

1. Trusted Service Providers

We may share data with third-party vendors who help us run core functions such as:

  • Payment processing (e.g., credit/debit card or digital wallet transactions)

  • Delivery logistics and route management

  • Website and app hosting

  • Customer support and communication tools

These partners are bound by strict confidentiality and data-protection agreements and can only use the information to perform their contracted services — never for marketing or resale.

2. Legal and Safety Obligations

We may disclose information when required by law or in good faith belief that such action is necessary to:

  • Comply with legal or regulatory obligations.

  • Protect the rights, property, or safety of YumYumRunner LLC, our users, or the public.

  • Respond to lawful requests from government agencies or law enforcement.

3. Aggregated or Non-Identifiable Data

We may share aggregated statistics (that do not identify individual users) for research, marketing insights, or performance reporting. This type of data is used purely to improve operations and showcase community impact.